Privacy Policy

CEET Ayurveda e-Version has duly formulated a policy on how we collect, use and disclose personally identifiable information from its users. The Privacy Policy forms an integral part of these Terms of Use and the Users are requested to carefully read the same.

CEET Ayurveda e-Version provides information regarding Ayurveda through the digital platform (CEET web, Bhishak app). You understand and agree that CEET Ayurveda e-Version and the Digital Platform merely provide information and hosting services to its users and persons browsing / visiting the Digital Platform.

The Users understand and agree that CEET Ayurveda e-Version shall have no liability whatsoever with respect to the authenticity of the contents being facilitated through its Digital Platform.

CEET Ayurveda e-Version may, at its sole discretion, suspend a user's ability to use or access the Digital Platform at any time while CEET Ayurveda e-Version investigates any complaints or alleged violation of the Terms of Use or for any other reason. CEET Ayurveda e-Version shall have no liability or responsibility in this regard.

The Provider Content available on the Digital Platform is for general information purposes only and does not constitute either an advertisement / promotion of any product or any professional medical advice, diagnosis, treatment, or recommendation of any kind. Your use of the content is solely at your own risk. Nothing stated or posted in the app must be taken to be the practice of Ayurvedic medicine, or any provision of medical care.

The User agrees to make all payments related to subscriptions directly to CEET Ayurveda e-Version. The Users agree and acknowledge that they shall not hold CEET Ayurveda e-Version responsible for any loss or damage caused to the User during the process, due to any acts or omissions on the part of third parties (the Provider, collection agents, or any actions / omissions which are beyond the control of CEET Ayurveda e-Version).

In case of non-compliance with any applicable laws, rules or regulations, or the Agreement (including the Privacy Policy) by a User, CEET Ayurveda e-Version has the right to immediately terminate the access or usage rights of the User to the Services.

The Digital Platform may be linked to web pages and content of third parties. CEET Ayurveda e-Version does not control any third-party content and can make no guarantee as to its accuracy or completeness. The User acknowledges and agrees that CEET Ayurveda e-Version shall not be responsible or liable in any manner for the content and reliability of such third-party content. Users may use the links and these services at their own risk.

CEET Ayurveda e-Version reserves the right to modify or discontinue, temporarily or permanently, the Digital Platform or any features or portions thereof without prior notice. You agree that CEET Ayurveda e-Version will not be liable for any modification, suspension or discontinuance of the Digital Platform or any other part thereof.

We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it. But no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. The data acquired through the digital platform will only be used to deliver and improve the core functionality of the app. The data will only be shared, or transferred to third parties, to provide the critical core features or services within the digital platform.

Information we collect

To provide and improve the CEET Ayurveda e-learning platform (our website and app), we collect the personal information you give us and that is generated as you learn with us, including:

Account and profile details — your name, email address, mobile number, city, and profile photo.
Learning preferences — the exam you are preparing for, the subjects you choose to focus on, and the batch or institution you belong to.
Learning activity — your exam and quiz attempts, answers and scores, practice history, streaks, and coin/reward activity used to run progress tracking and leaderboards.
A push-notification token used to deliver alerts, and basic sign-in information.
Payment information — subscription and purchase records such as amounts, validity, and the order and transaction identifiers returned by our payment processor. We do not store your card or payment-instrument details.
Any feedback or support messages you send us.

How we use your information

We use your information to create and manage your account, deliver exams, quizzes, courses and study material, track your progress and rankings, process subscriptions and payments, send you service emails and push notifications, respond to your queries, and secure and improve the platform.

Data retention

We keep your account, profile, and learning records for as long as your account remains active. When you delete your account, we erase your account, profile, and learning data — except where we are required or permitted to keep certain information, such as transaction records that we may retain to meet legal, tax, or accounting obligations. Copies of data may also persist for a limited period in our encrypted backups until those backups are cycled out, and limited technical logs may be kept for security and operational purposes.

Your privacy rights

You have the right to access and to delete your personal data:

Access. You can request a copy of the personal data we hold about you by contacting us through the details on our Contact page.
Deletion. You can permanently delete your account from within the app. Deletion is confirmed in two steps and is irreversible: your account, profile, and learning data are removed. Once deleted, your account cannot be recovered and you will be signed out.

These rights support the access and erasure rights provided under India's Digital Personal Data Protection Act, 2023, and, where applicable, Articles 15 (access) and 17 (erasure) of the EU General Data Protection Regulation. For any privacy question, please contact us through the details on our Contact page.

Third-party services

We rely on trusted third-party providers to operate the platform: a payment processor (Razorpay) to handle payments, an email delivery service (Amazon Web Services) to send emails, and Google services for push notifications and optional social sign-in. These providers process data on our behalf and retain records in line with their own policies; we share only what is necessary to provide the service, and we do not sell your personal information.